FAQ


Course & Eligibility

1) What is a Flight Dispatcher?

A Flight Dispatcher is a licensed aviation professional who supports airline operations from the ground. Dispatchers help plan flights, monitor weather and operational conditions, and coordinate decisions with flight crews and operations teams.

Of course! This course is all you need to get started on your Aviation & Flight Dispatcher career. We teach the course as if you are completely new to aviation.


2) Do I need aviation experience to take this course?

No. Many students join with zero aviation background. The course is structured to teach the fundamentals clearly and build up to Transport Canada exam preparation.

3) Who is this course for?

This course is ideal for:

  • Future Flight Dispatchers
  • aviation students and career changers
  • people interested in airline operations (SOC, flight following, scheduling support)
  • pilots who want stronger operational knowledge

4) Is this course recognized in Canada?

This course is designed to support students preparing for the Transport Canada Flight Dispatcher examinations. Licensing is issued by Transport Canada after meeting their requirements and passing the exams.

5) Is the course online or in-person?

The course is delivered in-person in Markham, Ontario (GTA).

6) I am an international student who does not possess a Canadian visa, and I am not from a country that allows a visa on arrival. Can I still attend the course?

Yes, you are more than welcome to attend the course. However, it is quite challenging for international students to attend our course since we are a short-term private course. For more details, please check: International Students


Transport Canada Exams & Licensing

7) How do I become a licensed Flight Dispatcher in Canada?

To obtain a Generic Flight Dispatcher Licence, candidates must pass two Transport Canada exams:

  • Meteorology
  • Flight Operations

You can read the full licensing steps here: Dispatch Licence Process

8) Do I need a Transport Canada File Number?

Yes. A File Number is required to write Transport Canada exams. If you don’t have one, we will guide you through the process.


9) Can I write the Transport Canada exams at your location?

On select days after the course, Transport Canada exams may be available at our Markham location (subject to scheduling and availability). Students can also book exams at a Transport Canada Exam Centre.

Full details here: Transport Canada Exams

10) Does the course guarantee I will pass the exams?

No course can guarantee an exam result. What we provide is structured training, clear explanations, study materials, and preparation guidance to help you perform at your best.


Registration, Seats, and Payments

11) How do I register?

Go to the Registration page and submit the form. After submission, we will confirm seat availability and email you payment instructions and next steps.

Registration

12) Is my seat confirmed after I submit the form?

Not yet. A seat is confirmed only after:

  1. Your registration is reviewed and accepted
  2. payment is received (based on the instructions provided)

13) Are seats limited?

Yes. To maintain quality and instructor support, class capacity is limited (approximately 45 students). Seats are first-come, first-served.


14) What payment methods do you accept?

Payment options include:

  • Interac e-Transfer (recommended, may include a discount and split option)
  • Credit Card

Payment instructions are provided after registration confirmation.


15) Can I pay in installments?

In many cases, yes. A split payment option may be available through Interac e-Transfer. Details are provided after registration review.


Materials & What’s Included

16) What is included in the study kit?

Registered students receive a study kit that includes:

  • Course Manual + sample exams
  • textbooks and reference materials
  • training charts
  • E6B flight computer/calculator
  • student package

Full details are listed on the Registration page.


17) What if I already own some of the books or supplies?

That’s totally fine. After you register, let us know what you already have, and we’ll confirm the best option.


18) What should I bring to class?

We recommend bringing:

  • notebook and pen
  • highlighter
  • laptop or tablet (optional but helpful)
  • government ID
  • water/snacks (optional)

We’ll send you a short “what to bring” list after confirmation.


Location & Travel

19) Where is the course held?

The course is held in Markham, Ontario (Greater Toronto Area).

Accommodation


20) Do you provide accommodation?

We do not provide accommodation directly, but we share recommended options and planning tips on our Location & Accommodation page.


21) What time does the course run each day?

Typical class hours are approximately 9:30 AM to 5:30 PM. Final details are confirmed by email before the course begins.


International Students

22) Can international students attend?

Yes, international students may attend if they have a valid passport and legal permission to enter Canada (visa/eTA depending on nationality).

International Students


23) Do you provide visa support or immigration documents?

No. Students are responsible for arranging their own entry documents and travel eligibility.


Refunds & Policies

24) What is your refund policy?

Refunds depend on timing and seat availability. Refund requests must be submitted by email to info@flightdispatchtraining.com.

For full details, please refer to the Refund & Cancellation Policy on the Registration page.


Job Prospects

25) Are airlines hiring Flight Dispatchers in Canada?

Hiring levels change over time, but there is consistent demand across airline operations roles in Canada. We also share guidance and industry insight on our Job Prospects page.

Job Prospects


Still Have Questions?

If you didn’t find your answer here, contact us, and we’ll help you quickly.

📞 416-550-1436
✉️ info@flightdispatchtraining.com